# What Bookodile costs

> A base rate per location plus a rate per booking spot that actually took a booking, in country bands. Everything is included at every price, and there is a free tier that stays free.

_Last verified: 2026-09-05. Source: https://bookodile.com/docs/what-bookodile-costs_

Two things decide your bill: **how many locations you run**, and **how many
bookings you can take at the same time**. Nothing else — not which features you
use, not how much you charge, not how much you earn.

```
monthly cost = (base rate × locations) + (spot rate × active booking spots)
```

Both rates depend on the country your business is in. The exact figures, and a
calculator, are on [the pricing page](https://bookodile.com/pricing) — they live
in one place on purpose so they cannot drift.

## What a booking spot is

**A booking spot is one appointment you can run at the same time as another.**
It is your bottleneck, not your headcount.

That distinction is the whole model, and it is worth getting right because it
decides your bill:

- Three barbers with three chairs, all working at once → **3 spots**.
- Five barbers sharing **one** chair → **1 spot**, if you have told Bookodile
  the chair is a resource with capacity 1. The chair is the bottleneck.
- A spa with four therapists but only two treatment rooms → **2 spots**, for the
  services that need a room.
- A solo coach → **1 spot**.

The rule is simple: **the price follows the setup you describe.** If a scarce
resource limits you, add it as a resource and your bill reflects it. Declaring
an abundant resource costs nothing; leaving out a scarce one is the only mistake
that costs you money, and you can fix it yourself.

One thing the count does not yet read: **keeping a resource for a named person**
— the master barber's own chair — changes who can be booked where, but not what
you pay. The meter counts people against resource units without asking who is
kept for whom.

## You pay only for spots that were actually used

A spot is billed for a month only if it held **at least one booking** that
month. A chair nobody sat in costs nothing.

So a quiet month costs less than a busy one without you changing anything, and
setting up capacity you might grow into does not start a bill.

The count starts again at zero every month. It follows the bookings, not your
settings today: switching someone off part-way through a month does not remove
the bookings they already have in that month, so their spot still counts for
it. From the following month they stop counting, because they stop taking
bookings.

### Which month

Once you are paying, your month runs from the day you subscribed — subscribe on
the 19th and every month runs the 19th to the 19th, and that is the window your
spots are counted in. Your invoice arrives at the end of each of those months
and covers the month that has just finished, so you are never charged ahead for
spots you have not used yet. The invoice names the exact dates it covers.

On the free tier there is no subscription, so the **40-booking allowance** runs
on the calendar instead and starts again on the 1st.

A driving instructor who subscribes on the 6th is counted from the 6th to the
6th; a clinic that subscribes on the 28th is counted from the 28th to the 28th,
and in a short month from the 28th to the last day, returning to the 28th
afterwards.

## Who is not a spot

Anyone who does not take bookings. Reception, an office manager, an owner who
runs the business rather than serving customers — none of them are a spot, and
none of them cost anything. Give them an account and a role that is not listed
as a service provider.

## The free tier

Free, permanently, while **all three** of these hold:

- **1 location**
- **2 or fewer** people who take bookings — anyone assigned to at least one
  service. Reception, an office manager, or anyone assigned to nothing is free
  and never counted. A self-serve space that customers book without a person —
  a court, a studio — counts as one each.
- **40 or fewer** bookings a month

A sample booking you make while getting started is never counted
([Trying a booking yourself](/docs/setting-up-your-booking-page#trying-a-booking-yourself)).

That is a real working business, not a trial: every feature and every add-on is
included, exactly as on a paid account.

Go past any one of the three and the paid model above applies, with a **14-day
trial** available first rather than an immediate charge. The trial is one per
account for the life of the account.

Only the booking count can be passed without you deciding to — your customers
do it. A second location and a third booking spot are actions you take, and
both are turned down with the way through shown, so you never find out you have
outgrown the free plan after the fact.

What actually happens differs by limit, and only one of them can stop your
customers booking:

- **Bookings.** The booking that passes 40 is accepted, and it starts your 14
  free days by itself — nothing to click, no card. Pass 40 again in a later
  month once that fortnight has been used, and online booking stops until the
  1st. Everything already booked stays exactly as it is.
- **People who take bookings.** Assigning the person who would take you past
  two is turned down, and you are shown the way through: start your 14 free
  days, or start the plan. You can always **create** the person — it is giving
  them a service that counts, because a service nobody is assigned to is
  performed by nobody. So reception, trainees and anyone waiting to start are
  free, and you can take somebody off a service to make room.

  **On the paid plan this is not how you are billed.** There you pay per
  *booking spot* — your bottleneck — so five staff sharing one chair are one
  spot. That model prices your bill; the free tier's limit counts people,
  because a limit has to be something an edit to a chair cannot move.
- **Locations.** Adding a second location is the one action the free plan turns
  down, because a location is billed from the day it exists whether or not it
  takes a booking. The locations you already have keep working.

## When you are charged

**Only after you start the plan yourself**, from Settings → Billing. Nothing
else starts it:

- Passing a free limit does not start it.
- The 14-day trial does not start it, and does not end in a charge.
- **A card you save is never charged on its own.** Saving a card stores it and
  nothing more — no plan begins, no money moves, and that stays true for as
  long as you leave it there. It only makes starting the plan one click instead
  of a checkout form.

So if you never press the button that starts the plan, you are never billed,
however far past the free limits you go.

## When online booking stops

One rule: **you are outside a free limit and your 14 free days are gone.**
Everything already booked always stays; only new online bookings are affected,
and your calendar, customers and history are untouched.

There are two ways to meet that rule:

- **You pass 40 bookings in a month and your 14 free days are already used.**
  Online booking stops until the 1st, when the count starts again — or until
  you start the plan, which reopens it immediately. If your 14 days are *not*
  used, the booking that passes 40 starts them by itself instead: nothing to
  click, no card, and the page stays open.
- **Your 14 free days end while you are outside any free limit.** The trial
  lifts every limit, so a business can build past them during it — five booking
  spots, a second location. When it ends, the setup as it is that day is
  measured: if more than two people take bookings (counting any room that is
  booked with nobody attending as one more), or there is more than one location,
  or it is over 40 bookings, online booking stops until the plan is started.
  Switching someone off, or a room, before the day brings you back inside.

This is why the trial is worth starting when you actually need it rather than
to look around: it is once per account, and it is the only way to be over the
free limits without having started the plan.

**A card on file does not prevent either of these.** It is not a subscription,
so it changes nothing about what happens — starting the plan is the only thing
that does.

## Country bands

Rates are grouped into bands by country, so the same setup costs less in markets
where it is worth less. Your country is set on your location.

If your country has not been recorded, you are billed at the **lowest** band.
An unrecorded country is a gap in our data, and a gap should never cost you
more.

A few countries cannot be chosen at all, because our payment provider cannot
sell into them: China, Cuba, Iran, Kosovo, North Korea, Russia, Syria, and
Saint Helena, Ascension and Tristan da Cunha. The full list of what falls
outside the product is on [What Bookodile does not do](/docs/limits-and-boundaries).

## Paying yearly

Not available yet. Every plan is billed monthly, and checkout offers no annual
option.

## Currency

**Where the euro is used, you pay Bookodile in euros. Everywhere else, in US
dollars.** The country of your organisation's first location decides, and the
whole organisation pays in that one currency — every location, wherever it is,
at its own country's band.

The euro countries are the 21 in the euro area, plus Andorra, Monaco, San
Marino, the Vatican and Montenegro, and the EU territories that have their own
country code (Réunion, Guadeloupe, Åland and the rest). Czechia, Poland and
Hungary keep their own currencies, so businesses there pay in US dollars.

A euro price is a real price, not a conversion: the figure on the pricing page,
in **Settings → Billing** and on your invoice is the same, to the cent — €8.20,
never "about €8". Euro prices are always shown with cents. When a price
changes, the new one is for new subscriptions; an existing subscription is
never moved to a new price without notice.

In US dollars, what you pay is set and settled in dollars, and checkout may show
the amount in your card's own currency.

Once a subscription has started, its currency stays what it was. A barbershop
in Bratislava that opens a second location in Brno pays euros for Brno too, at
Brno's rate; a physiotherapy practice whose first location is in Prague pays
dollars for every location, including one it later opens in Vienna.

The prices your customers see for your services are a different thing. They use
one currency per organisation, taken from your country when you sign up and fixed
once money has moved, and every location of the organisation shows that currency.

A location in another country joins the same organisation when that country uses
the same currency — a business in Bratislava can add a location in Vienna, and a
gym in Berlin one in Lisbon. A location in a country with a different currency is
set up as a separate business instead, so its customers see prices in their own
currency: Bratislava and Brno are two businesses, each with its own subscription,
under one sign-in.

## SMS messages

SMS are the one thing billed by use, because each one costs money to send. The
[SMS messages](/docs/sms-messages) add-on is free to switch on; SMS themselves
need a paid plan and are billed monthly on its invoice, at a price per country,
in your plan's currency — euros where you pay in euros, US dollars elsewhere —
never more a month than your cap, which starts at your plan's monthly price and
can be raised up to three times it. The price per SMS part for
your country is shown in **Settings → SMS messages**.

## What is never charged for

- **No commission.** Bookodile takes no percentage of anything you earn.
- **No per-booking fee.**
- **No feature is behind a price.** Every add-on is included at every level,
  including free. There is nothing to upgrade to.
- **No charge for people who do not take bookings.**
- **No setup fee, and no minimum term.**

## Worked example

A hair salon with one location and three stylists, each with their own chair.

Three chairs in use means three spots, so the bill is one base rate plus three
spot rates for their country's band. In a quiet August when one stylist takes
no bookings at all, that month is billed at two spots.

They open a second location with two chairs. The bill becomes two base rates
plus five spot rates.

They also hire a receptionist. The bill does not change.

## Limits

- **Quoted prices are before tax.** Whatever applies where you trade is added at
  checkout.
- **Spots are counted per location**, then added up across your organisation.
- **One currency for your prices per organisation**, fixed once money has moved.
  A location in a country with another currency is a separate business.
- **Bookodile bills in euros or US dollars, nothing else.** A country with its
  own currency — Czechia, Poland, Hungary, the UK and the rest — pays in US
  dollars, which checkout may show in the card's own currency.
- **The currency you pay Bookodile in does not change once a subscription has
  started**, even if the first location moves to another country.
- **Bookodile does not process your customers' payments**, so none of this
  relates to how your customers pay you — see
  [Money](/docs/payments-and-money).
