AI Chat: ask Bookodile how things work, or have it set things up

A new AI Chat in the sidebar answers questions about Bookodile and about how your business is set up, and can set things up for you: team members and their working hours, resources, services, prices, opening hours and booking settings. It can also move or cancel a booking for you. You see every change first, and it happens only when you confirm it; setup changes can be undone. You can speak instead of typing.

• Answers from the help pages, with a link to the page it used
• Adds team members, resources and services, and changes prices, durations, team members' working hours, opening hours and booking settings — you see the changes first, apply them, and can undo them
• Add to your request before you confirm it, and the changes you'd already asked for stay
• Before you apply, it shows who does each service and what it needs; afterwards each change links to what it made
• Ask why a day has no free times and it tells you the reason: closed, a day off, time off, nothing free left or your notice period
• Ask about a day's bookings; the AI never reads your customers' names, and the chat shows them only to people who may see them
• Moves or cancels a booking, or a whole visit of several services one after another, showing you the new times and anything they clash with first; the customer is emailed if you tick it
• Type @ to pick a customer: the AI gets a reference, never the name. A customer's name typed in full is sent the same way, and a name in another form gets a "Did you mean" suggestion
• In All branches, the organisation owner can compare branches and copy services, opening hours or booking settings from one branch to another
• Every screen it mentions is a link that opens in a new tab
• Ask Bookodile from any page: the button in the header opens the chat beside the page, and it knows which page you are on
• Switches add-ons on or off and changes their settings, once you've seen the change and applied it
• Customers and bookings in its answers open a small preview: open the booking right over the chat, open it in the calendar, open the customer, or start moving or cancelling it
• Moves or cancels many bookings at once, in one go, for example a whole day to another day, with a note to the customers
• Tell the customer by email, by SMS or both when the chat moves or cancels a booking — SMS is offered when your business sends texts — and add a few words to the email
• Move a morning to the afternoon and each booking goes to the first time it fits, one after another, never two at once for the same team member; one that doesn't fit stays where it is and the chat says so
• If you're ill, it hands your bookings to colleagues who are free at the same time, tells the customers and marks you away
• Blocks time for you ("block tomorrow 2 to 5, I'm at lunch"): it first checks the bookings in that time and asks what to do with each — move it, give it to a colleague who is free, cancel it or keep it — then blocks the time and makes those changes together once you confirm
• Ask from anywhere: type a question in the search (⌘K) and choose Ask Bookodile
• Works with your own access: it can only see and change what your role can
• Has no access to your customers' names, emails or phone numbers
• Speak instead of typing, in English, Slovak, Czech or Vietnamese
• Ask who has time off planned: it lists the team's time off for the next 90 days, or only your own if your role can't manage the team
• Ask who your best customers are, by what they spent or how often they came, over the last year or the period you name
• Type @ to pick a team member as well as a customer — listed apart and shown in another colour — and team members in its answers open a small preview with today's bookings, their page and their calendar
• Your chats are kept 180 days after the last message; the people who manage your business can read them