Messages: write to any customer, even one who keeps their email private

Write to a customer from the calendar or their page and Bookodile sends it from your business — not from someone's own phone — even when they keep their email private. They reply on a page linked from the email, and every conversation lands in one inbox for your team.

• A Message button in the calendar's customer panel and on each customer's page — or New message in Messages
• One inbox for whoever is on shift: Open, Done and All, like Feedback, with Mark as unread
• An unread count beside Messages in the sidebar, live — a dot on a phone
• A customer answering a conversation marked Done brings it back to Open
• Customers reply on a page — two messages each time you write — and can stop messages at any time
• An email when a customer replies, to the people in that conversation and the owner